Effective Date: [Insert Date]

We want you to feel confident when purchasing services at dotcomplianceportal.com. Please review our refund guidelines below:

• Since our services involve digital access and compliance filings, all sales are final once you gain access or we begin the work.
   

• You may cancel anytime.
• Cancellations stop future billing but don’t refund the current billing period. 
• You’ll keep access until the end of your paid term.
   

• For DOT numbers, safety audit assistance, or consortium enrollment, refunds are not available once paperwork is filed or services are started.
   

We’ll gladly issue a refund if:

• You were charged twice by mistake. 
• You paid for a service that we were unable to deliver.
   

Send an email to [Insert Contact Email] within 7 days of purchase. If approved, refunds are processed back to your original payment method within 7–10 business days.